This policy applies to United States and International orders. This policy is designed to ensure that you are aware of our shipping policies and procedures.

A. Shipping Costs

Flat Rate of $6.95 or Free Shipping to the United States & Canada for orders above $149.

For international orders, the shipping fee is based on product size and quantity.

CountryRolled Canvas (No Frame)Gallery WrapFloater Frame
USA, Canada$6.95 (FREE for orders above $149)$6.95 (FREE for orders above $149)$6.95 (FREE for orders above $149)
United Kingdom (UK)$12.95Calculated during checkout based on size & quantityCalculated during checkout based on size & quantity
Australia$8.95Calculated during checkout based on size & quantityCalculated during checkout based on size & quantity
European Union (EU)Calculated during checkout based locationCalculated during checkout based on size & quantityCalculated during checkout based on size & quantity
Asia & Middle East$29.95Calculated during checkout based on size & quantityCalculated during checkout based on size & quantity
Shipping costs based on destinations and product types and sizes

B. Transit, Handling & Order Cut-Off Time

Total delivery time: 5 – 7 days via premium carriers FedEx or UPS

Generally, orders take 1 – 4 days (Monday to Friday) of handling time. Shipments are in transit for 1 – 3 days (Monday to Friday). Order cut-off time will be 05:00 PM Eastern Standard Time (New York).

Please note that this is an estimate and may vary during peak seasons and holidays.

C. Delivery Terms

We use FedEx and UPS to deliver the product.

Upon the delivery of your order, if any items are missing or damaged, please contact us within 3 days from the delivery date. Claims made after this time frame will not be accepted.

Currently, we only ship to physical addresses and can’t deliver to P.O. boxes.

Where are your shipping locations?
Our products are shipped from multiple locations including the United States, Canada, United Kingdom, Spain, and Australia.

D. Change of Address

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 12 hours of placing your order at hello@artcartels.com Beyond that, we’re no longer to edit your order.

E. Cancellations

We have a 12-hour grace period after an order is placed for you to cancel or amend the order. Please contact hello@artcartels.com and mention your order number. Beyond 12 hours, we can no longer cancel or amend your order because it has been processed.

Should you have more shipping-related inquiries, feel free to contact our 24/7 support at hello@artcartels.com.